Privacy Policy

Privacy Policy: Introduction

At Packtoria, a brand of Bala Pritam Enterprises, we are committed to protecting your privacy. We safeguard the information you share with us. This privacy policy applies to all visitors. It covers anyone who browses our website, requests a quote, or contacts our team through our Contact Us page.

Information We Collect

When you reach out through our website or WhatsApp, we may collect a few details. We use these to process your request:

• Name
• Company Name
• Email Address
• Phone Number
• Business Information
• Product Requirements

How We Use Your Information

We use the information collected for the following purposes:

• Respond to inquiries and quote requests
• Provide accurate pricing and product recommendations
• Coordinate sample shipments and bulk orders
• Improve our website and customer service
• Maintain business records as required by law

Importantly, we do not sell or rent your personal information to third parties.

Cookies & Advertising

Our website uses cookies and analytics technologies. This includes Google Analytics. We use these tools to improve website functionality. They also help us understand how visitors interact with our pages. You can disable cookies at any time through your browser settings.

We may also use Google Ads remarketing. This shows relevant ads to previous visitors across the web. As a result, we may share data with Google's advertising partners. Where enabled, this can include aggregated demographic and interest data from Google's signed-in users. However, you can opt out of personalized advertising at any time through Google Ad Settings.

Data Security

We implement reasonable safeguards to protect your information. These follow guidelines from the Ministry of Electronics and Information Technology, Government of India. As a result, your data is protected from unauthorized access, disclosure, or misuse. Additionally, access to customer data is limited to authorized Packtoria team members only.

Your Rights

You may request to view, update, or delete the personal information you've shared with us. You can do this at any time by contacting us through our Contact Us page or via WhatsApp.

However, advertising data works differently. Where this data is collected via Google signals or Google Ads remarketing, Google holds it rather than Packtoria. Therefore, you can view, manage, or delete it any time through your Google Account Activity.

Contact Us About This Privacy Policy

If you have questions about this privacy policy, please reach out. You can also ask how Packtoria handles your information. Contact our team at marketing.packtoria@gmail.com or visit our Contact Us page.